JoyfullyFit.com >> Cancellation Policy
Our Primary goal is provide the best possible service to our clientele. In order to accomplish this goal, our company works on an appointment-based schedule to allow you the private and individualized time required for your personal-training session.
Because of this schedule, it is important that clients provide their trainer with proper notice when they need to cancel an appointment. This means a cancellation should be made at least 2 hours before the scheduled appointment. Failure to cancel a training session within the time stated above will result in the client being charged for that session.
We understand that in times of emergencies and illness this is not always possible. Circumstances such as these will be taken into consideration.
Our primary goal is provide the best possible service to our clientele. If for any reason you are not satisfied with our services, we will be more than happy to issue you a refund for services not performed.
If you have paid for a package in full, you will be refunded for sessions not yet used.
For more information, call Verna at 352-514-1305
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